Question 1

What lights does GeauxTrax work with?

Accepted Answer

GeauxTrax is engineered exclusively for Govee Permanent Outdoor Pro lights. The track dimensions and puck spacing are matched to Govee Pro only.

Question 2

What colors does the track come in?

Accepted Answer

Matte white and matte black are standard. Custom colors are available on request — email sales@geauxtrax.com.

Question 3

How long does installation take?

Accepted Answer

Most homeowners finish a full install in a weekend with a cordless drill and a miter saw. No contractor required.

Question 4

How much does a professional installer cost?

Accepted Answer

Professional installation typically runs $500–$2,000 in labor. GeauxTrax lets you do it yourself for a fraction of that.

Question 5

Do you ship to Canada or internationally?

Accepted Answer

USA only for now. We ship to all 50 states, but we don't have international shipping set up yet. If you're outside the US, email sales@geauxtrax.com — we're tracking demand.

Question 6

Does the track hold up in cold weather?

Accepted Answer

Yes. PETG stays flexible and impact-resistant down to well below freezing — it won't crack or become brittle in cold climates the way some plastics do. The track is engineered to handle the same outdoor conditions as the Govee Pro lights themselves.

Question 7

How does GeauxTrax hold up to UV, rain, and heat?

Accepted Answer

PETG is UV-stabilized and weather-resistant — it won't yellow, warp, or degrade in direct sun, rain, or heat. We expect 10–15 years of outdoor service life under normal conditions.

Question 8

Will the track work on stucco, brick, or vinyl siding?

Accepted Answer

GeauxTrax mounts to your fascia board, not to wall surfaces — so stucco, brick, and siding don't come into play for most installations. If your home doesn't have a standard wood fascia, email sales@geauxtrax.com and describe your situation.

Question 9

Can I install GeauxTrax on a two-story or multi-story home?

Accepted Answer

Yes. The 200' Large Home Kit is sized for larger two-story homes. You'll need a taller ladder for upper rooflines — factor that into your tool prep before you start.

Question 10

What tools do I need?

Accepted Answer

Cordless drill, stepladder, tape measure, and a utility knife. A miter saw is strongly recommended for clean angled cuts at corners. That's it.

Question 11

Can I paint the track to match my trim?

Accepted Answer

Yes — both matte white and matte black are paintable with standard exterior latex paint. Lightly scuff the surface first and use a paint rated for plastics for best adhesion.

Question 12

What's the difference between Govee Permanent Outdoor Pro and Govee Permanent Outdoor Lite?

Accepted Answer

The Pro uses a different puck design, wire gauge, and connector system than the Lite. GeauxTrax is engineered around Govee Pro specs only — the Lite won't seat correctly in the track. Double-check you have the Pro version before ordering.

Question 13

What's the return policy?

Accepted Answer

Email sales@geauxtrax.com within 30 days of delivery if there's an issue with your order. Unused kits in original condition are eligible for return; we'll work through the details with you directly.

Question 14

Is there a warranty?

Accepted Answer

GeauxTrax backs the track components against defects in materials and workmanship. Email sales@geauxtrax.com with photos and your order info and we'll make it right.

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